Question 1

What is the $97 Scale Starter?

Accepted Answer

It's a missed-call and follow-up leak audit. We review how leads come in, find where jobs slip away, and deliver a Loom walkthrough plus a written Job Recovery Map with 14-day fixes. No commitment to continue.

Question 2

What's included in the $297 Pipeline Install?

Accepted Answer

We install the full lead → estimate → booked job pipeline: missed-call text-back, automated follow-up sequences, calendar booking, and estimate tracking — all wired in your account.

Question 3

When would I need the ~$2,000 Operator package?

Accepted Answer

After your pipeline is repeatable. Operator includes the full install plus 30 days of hands-on support — refinement, optimization, and done-with-you operation to lock in results.

Question 4

Do I own the system you build?

Accepted Answer

Yes. Everything we install lives in your account. You own it and can run it yourself. No long-term contracts and no lock-in.

Question 5

How long does an install take?

Accepted Answer

The Scale Starter audit is delivered within a few business days. A Pipeline Install is typically completed within one to two weeks, depending on your setup.

Question 6

Do you only serve the DMV?

Accepted Answer

We're based in the DMV and serve Washington DC, Maryland, and Virginia. We also work remotely with contractors nationwide — the system doesn't care where your crew is.

Question 7

How does SMS consent work?

Accepted Answer

Any form that collects your mobile number includes an unchecked consent checkbox. You opt in by checking it. You can reply STOP to opt out at any time, or HELP for help. Msg & data rates may apply. See our SMS Terms and Privacy Policy.

Question 8

What trades do you work with?

Accepted Answer

Primarily home-service contractors — roofers, landscapers, HVAC, plumbing, electrical, and general contractors. If you book jobs from inbound leads, the system fits.

Question 9

Is the platform you build on something I've heard of?

Accepted Answer

We build on a proven CRM and automation platform built for service businesses. You own the account, and the system runs whether or not you keep working with us.

Question 10

What if I already have a website or CRM?

Accepted Answer

We work with what you have. The audit looks at your current setup first, and the pipeline install connects to your existing tools where possible.

Questions, answered straight.