Privacy Policy

ScaleFoundry ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We operate ScaleFoundryAI.com and provide intake, proof, and follow-up systems for home-service contractors.

1. Who We Are

ScaleFoundry is a systems install business serving home-service contractors in the DMV (Washington DC, Maryland, Virginia) and remotely nationwide. You can reach us at contact@ScaleFoundryAI.com or by phone at 850-741-6644.

2. Information We Collect

We collect information you provide directly through our forms, including:

• Name (first and last)
• Business name and trade
• Phone number (mobile)
• Email address
• Service area / city
• Messages and form submissions
• Usage data (pages visited, device type, browser)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes or consultations
• Provide support and deliver our services (audits, pipeline installs)
• Send transactional and informational SMS and email follow-up when you have consented
• Improve our website and services
• Comply with legal obligations

4. SMS Communications & Disclosures

If you provide your mobile number and consent, we may send you transactional and informational text messages related to ScaleFoundry offers, appointment reminders, and follow-up on consults and audits.

• Message frequency: Message frequency varies.
• Msg & data rates may apply.
• Opt-out: Reply STOP to cancel at any time.
• Help: Reply HELP for help.
• Consent is not a condition of purchase.

See our SMS Terms & Messaging Consent for full details.

5. Sharing & Processors

We do not sell your personal information. We share information with service providers and processors who help us operate — including the CRM and automation platform we use to build and run your systems. These processors are bound by obligations to protect your data and use it only for the purposes we specify.

6. Data Retention

We retain the information you provide for as long as needed to provide our services and respond to your requests, and as required by law. You may request deletion of your data at any time (see Your Rights below).

7. Security

We take reasonable measures to protect your information using industry-standard practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of SMS and email communications at any time
• Withdraw consent for processing

To exercise these rights, contact us at contact@ScaleFoundryAI.com or 850-741-6644.

9. Children's Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "last updated" date. Continued use of our site constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy? Email contact@ScaleFoundryAI.com or call 850-741-6644.